FAQ

How long until orders ship out?

We try to provide shipping estimates during checkout.  Free shipping is usually the longest arrival time.  Tracking information is sent as soon as the item ships.

How do I cancel an order?

Brown Outdoors handles all orders using an automated shipping system. Orders can be cancelled until they are fulfilled.  Once you receive a shipping notice usually it's too late to cancel the order.

If you would like to cancel order please email customer service with the order number promptly.

Where are you located?

We have locations in Arizona & Tennessee  - However orders can sent from any warehouse around the world.

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